Clarify is a sophisticated voice and data recording solution for advanced business applications.
Fixed & Mobile
Fixed line, Extension and Mobile recording in a single integrated solution.
VoIP & SIP
SIP trunks and IP extensions are also recorded to the same integrated solution.
Link valuable customer information to your recordings for search and playback.
Ensure you deliver the best possible levels of customer service.
We ensure that Clarify meets all the recommended compliance needs.
PCI DSS Compliant
We support many options to allow you to mask certain credit card details.
Clarify puts your business back in your hands, with a powerful and innovative communications management solution
Introducing Clarify Voice and Data Recording
Clarify is a sophisticated voice and data recording solution for advanced business applications. More than just a great call recorder, Clarify is a powerful management tool, custom built to a business’ unique specification and powered by our award-winning real-time Oak Communications Platform (OCP). Choose from a range of recording and analytical tools that enable you to capture, interpret and manage communications across your business as never before.
Find calls quickly and email an extract to your client to confirm contract details.
Show that FCA & PCI DSS call recording rules have been followed.
Review recordings to ensure that clients have been dealt with professionally.
Work with staff to develop their telephone and telesales techniques.
The Oak Communications Platform (OCP)
Clarify is built upon the new and award-winning Oak Communications Platform (OCP) for a faster, more powerful solution that grows with your business.
Benefits of Call Recording
Call Recording will enable you to record all telephone orders and discussions and you can quickly confirm back to a customer what was agreed, which resolves any disputes quickly. Find out more
FCA & PCI DSS Compliance
Our products meet the regulatory requirements defined by the FCA and other regulatory bodies. They are updated regularly to ensure that they continue to meet new regulations. Find out more
We have a range of support plans to suit your business. To go along with them, we’ve created a suite of advanced tools that help you get the maximum benefit from your Oak products. Find out more
What Customers Are Saying
“We have used our Call Recorder so many times to check conversations with clients. When we have received complaints, the call recorder has enabled us to clarify whether the information we have given is incorrect or if its the client that has become confused. We couldn't live without it now! ”
“Always deliver what they promise and operate with speed and efficiency at all times. Also you make your customers feel valued.”
Featured Case Study
When Dial An Exchange needed to upgrade their call management to improve their customer service levels, they came to Oak. Case study attached. Hopefully one of the attached logos is suitable. Read the case study
How to buy - If you'd like to be put in touch with your nearest Oak Innovation reseller, GET IN TOUCH!