Call Recording, Call Logging, CTI & Wallboard

We love to innovate, we’ve even won an award for it.

Comms Suite X

Call Recording recordX

Award winning recordX is a comprehensive extension and line side call recording solution packed with innovative features to search, record, play and archive telephone call recordings.

Learn More

Call Reporting reportX

reportX, Oak's advanced Call Logging product shows you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement.

Learn More

CTI connectX

A powerful integration tool that brings together business and telecoms data.

Learn More

Wallboard displayX

Provides a view of the key factors that affect business performance at a glance.

Learn More

Progressive Dialler dialX

Ofcom compliant automated dialling software solution for all businesses.

Learn More

Also Available From Oak

looking for a powerful & flexible contact manager
with EMIS integration? Patient Connect

For any small or mid-size business that needs a
UC solution at an incredible price! AVST CX-S

Our Customers

We're extremely proud to have provided solutions to some of the worlds best known companies, including Arsenal Football Club, BBC, BMW, British Airways, Mercedes Benz, Motorola, MTV, Nokia and Samsung.

Oak Support

On Site Icon

On Site

We employ a team of highly skilled field engineers who can visit customer’s sites to resolve any queries or to help with any software updates or training issues that may arise.

On The Phone Icon

On The Phone

Our highly trained and experienced technical support staff are based at our Poole HQ in Dorset. The Helpdesk aim to resolve all support queries in a professional an efficient manner.

Online Support Icon

Online

Our brand new online Support Centre will provide you with all the information you’ll need. The support Centre includes our extensive Knowledgebase as well as HD tutorial videos.

The Health Service

The Health Service

The Health Service is an Oak written software program that monitors the current status of your Oak communications management systems. This will quickly notify you of important issues such as no call data being received from your telephone system or no calls being recorded. This allows for fast corrective action to be taken.

Health Service Advanced adds automated support logging for faster resolution of critical issues.

support tv icon

System Monitoring

knowledgebase icon

Issue Diagnostics

release centre icon

Email Notifications

support documentation icon

Issue Resolution

Manufacturer Partners

We've developed strong relationships with many leading manufacturers, including Avaya, Cisco, Inter-Tel, Mitel, Nortel, Samsung, ShoreTel, Siemens Enterprise Communications & Toshiba.

Latest News & Media

Latest Product News

  • Communications Management Works!

    Oct 24th 2011 Read more

  • Getting Mobile Call Recording Right

    Sep 14th 2011 Read more

  • Oak achieves validation from ShoreT...

    Aug 02nd 2011 Read more

  • Beginners Guide to Communications M...

    Jul 28th 2011 Read more

What Customers Are Saying

“Really responsive and knowledgeable and nothing is a problem. Always return calls and are there when you want them.”
— Adam Chambers, Charles Derby
“I believe they offer a very good after sales service and support, which is all too important in todays climate. They are ahead of the game and offer the customer satisfaction that only a few organisations can profess to have.”
— Wendy Butler, England Marketing

Featured Case Study

Featured Case study image

London based property investment company Athena Advisors were concerned over two key aspects of their operation that impacted upon both their productivity & profitability. Read the case study

If you have any questions or would like to talk to Oak about your requirements, GET IN TOUCH!